Interpersonal Communication - Managing Behaviours

Develop the skills to manage yourself and challenging situations for optimal outcomes. Learn strategies to navigate "less than perfect" behavior from others and gain control in difficult situations.

In this course, you will gain insights into the underlying issues that contribute to challenging circumstances and conflicts. Explore specific actions and techniques to effectively manage and exert control. Equip yourself with the tools to handle demanding scenarios, maintain composure, and foster positive outcomes. 

Learn to manage both yourself and others with confidence and effectiveness.