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Frequently Asked Questions

1. How do I register?

Online Registration: You can self-register for classes 24/7 
By Phone: with Visa/MasterCard ready
Medicine Hat Campus: 403.529.3844
Toll Free 1-866-282-8394

Brooks Campus: 403.362.1677
Toll Free 1-866-282-8394
Registration by phone will only be taken by Visa/MasterCard.
By Fax: Fill out registration form and fax it to:
Medicine Hat Campus: 403.504.3521
Brooks Campus: 403.362.1474
By Mail: Send completed registration form and appropriate fees by cheque (cheques payable to Medicine Hat College) to:
Continuing Studies
Medicine Hat College
299 College Drive SE,
Continuing Studies
Medicine Hat College – Brooks Campus
200 Horticultural Rd East
In Person: Drop by the Registration Desk - Main Entrance. Full payment of fees is required at the time of registration. You can now use your bank debit card for payment of fees. We also accept cash, cheques, Visa, MasterCard and interact.
Office hours are:
Office Hours:
Mon to Thurs: 8:00AM - 4:30PM
Friday: 8:00AM - 4:30PM
Saturday & Sunday: Closed
Office Hours:
Mon to Thurs: 8:00AM - 7:00PM
Friday: 8:00AM - 4:00PM
Saturday & Sunday: Closed
If you register by phone or mail and you include an email address, you will receive an email confirmation and transaction receipt once your registration is processed. If you do not provide an email address, we do not send a confirmation by mail. You can confirm your registration by calling 403.529.3844 or by emailing us at

2. What are your refund policies?

Refund policies may vary according to class type. Our general policy requires that withdrawal requests received prior to three (3) business days before the course start date are subject to a $35 processing charge. Withdrawal requests received between the period of three (3) business days prior to the first class but before the 2nd class, are eligible for a 50% tuition refund. Materials and textbook fees will not be refunded after the registration deadlines noted. Withdrawals after the terms stated above will not be eligible for a refund. Refunds will be applied to your original method of payment. For refund policy details on specific classes please visit our ‘About Us’ page or call 403-529-3874.

3. What if I cannot attend a course as planned?

If you cannot attend one or all of the class dates, please notify Continuing Studies at 403-529-3874.

If you need to withdraw from a course, you must notify Registration Services at 403-529-3844 at least three (3) business days before the class starts to be eligible for a full refund minus a $35 processing charge.

4. When there is low enrollment are classes cancelled?

In most cases we require a minimum number of students for a class to run. You will be notified by email or telephone if your class is cancelled. Medicine Hat College reserves the right to cancel classes with insufficient enrollment. If we have to cancel your class, you can request a full refund of your tuition or transfer to another course of your choice, space permitting.

5. When is a course cancelled?

Medicine Hat College makes every effort to maintain the schedule of courses as announced in our catalog. However, we reserve the right to cancel courses, change instructors, switch rooms, and combine classes when necessary without previous announcement. Medicine Hat College is not bound by printing errors in our publication.


403.529.3874 |

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