Procedures & Ethics for the Medical Office (Winter '27 Offering)

Prepare for a fast-paced role supporting healthcare teams. Gain the administrative and communication skills needed to work in medical offices, clinics, hospitals, and wellness centers. This program includes training in medical terminology, office procedures, patient communication and Microsoft Office.  

You’ll learn how to manage medical records, schedule appointments, handle billing, and support a smooth, professional experience for patients and providers. Designed to prepare you for real-world roles, this program blends practical skills with a strong foundation in healthcare ethics and terminology. 

The courses required to earn a Certificate of Proficiency from Medicine Hat College include:

• Medical Terminology
• Procedures and Ethics for the Medical Office 
• Productivity and Workplace Communication 
• MS Office Basics: Word, Excel & File Management
• MS Word Level 1: Formatting for Clarity 
• Keyboarding 
• Standard First Aid with Level C CPR